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Itinerary Bus Stop

menu illustration Contact us
CONTACT US
 

phone illustrationBY phone: 450 670-2992

  OPTIONS

1

Menu 1

Réservations
Seven days a week, 9:00 a.m. to 7:00 p.m.
 


Change your reservation


Monday to Thursday  6:30 a.m. to midnight
Friday and Saturday 6:30 a.m. to 1:00 a.m.
Sunday 6:30 a.m. to 11:00 p.m.
Menu 2
 
Travel Info
For :
- Report a delay
- To cancel a reservation
- Consult a schedule
- Report a lost object 
 
Monday to Thursday  6:30 a.m. to midnight
Friday and Saturday 6:30 a.m. to 1:00 a.m.
Sunday 6:30 a.m. to 11:00 p.m.

2

RTL Customer Service
 
Fares, comments and other information

Monday to Friday 7:00 a.m. to 8:00 p.m.
Saturday, Sunday and holidays 8:30 a.m. to 4:30 p.m.


3

RTL Paratransit Administration
 
• Open or change a customer file
• Request or change an access code
• Opus card (request renewal, report loss or theft)


Monday to Friday 8:30 a.m. to 4:30 p.m.
 

4

Telecommunication device for the deaf (Audiotel)

Our Audiotel IVR telephone service offers an alternative voice recorded format to customers with visual or reading impairments for all paratransit related publications.

 


Visitors

Are you already eligible for paratransit service elsewhere in Quebec?

The RTL can accommodate you as a visitor depending on the places available.


Call your paratransit service to :
 
Visiting outside the RTL network?
 
Should you wish to use paratransit outside the RTL network as a visitor, call 450 670-2992, option 3 to submit your request.
 
 

Transit companies offering paratransit services in Quebec

 
Company/Network
Website
Phone number
Laval www.stl.laval.qc.ca 450 662-8356
Lévis www.stlevis.ca 418 837-2401
Montréal www.stm.info 514 280-8211
Outaouais www.sto.ca 819 770-7900 post 6950
Québec www.stacquebec.ca 418 687-6327
Saguenay www.ville.saguenay.qc.ca 418 545-2489
Sherbrooke www.sts.qc.ca 819 564-2687
Trois-Rivière www.sttr.qc.ca 819 373-1778