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Itinerary Bus Stop

Complaints

Welcome to RTL’s Customer Service.

In order to inform us of your satisfaction with the service offered, we invite you to use this form when you know the bus line number or the vehicle’s number or the number of the license plate.
 
If you don’t have this information, we invite you instead to use the form for comments or to communicate with Customer Service:  
Phone: 450 463-0131
Monday to Friday, from 7h00 a.m. to 8h00 p.m.
Saturdays, Sundays and holidays, from 8h30 a.m. to 4h30 p.m.
 
Please note that between 10h00 a.m. and 3h30 p.m., waiting time is shorter.
 
In order to quickly and efficiently validate your comments, please fill out the following fields :



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Adapted transport

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The RTL ensures confidentiality of information provided by customers.