Customer Service
Customer Service is your single point of entry to all the information you need on the RTL public transit system.
Business hours
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To better serve you, our service is available 365 days per year! So you can contact us at any time, we are always there for you.

You can reach us by mail at: 1150, boulevard Marie-Victorin Longueuil (Québec) J4G 2M4
It’s our pleasure to assist you with your trips. We can therefore:
- Inform you of the best route for a trip;
- Inform you on the exact time buses or shared taxis will arrive;
- Give you information on on-board rules;
- Accept your complaints, your comments as well as your appreciation of our services;
- Accept objects lost in our vehicles and find their owners;
- Inform you on our paratransit services;
- In short, any request that enables you to make a better use of our public transit services!
So please do not hesitate to take advantage of our services!
The Customer Service Team
Paratransit
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Schedules and Routes
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Public notice
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